Frequently Asked Questions

We are based in Colombia and photograph weddings frequently in Cartagena, Medellín, Bogotá, and the Coffee Region. We travel worldwide for destination celebrations, handling all logistical details seamlessly.

Estamos basados en Colombia y cubrimos bodas frecuentemente en Cartagena, Medellín, Bogotá y el Eje Cafetero, además de viajar a cualquier destino internacional.

Couples usually secure their wedding date 8 to 18 months in advance, especially for popular weekend dates in Cartagena and the Coffee Region during high season.

As an experienced destination wedding photographer in Colombia, John Palacio captures timeless stories across historical walls, tropical valleys, and vibrant cityscapes.

Las parejas suelen reservar entre 8 y 18 meses antes de la fecha, especialmente para bodas en Cartagena y Eje Cafetero durante temporada alta.

To reserve your date on John's calendar, we require a signed digital agreement and an initial retainer payment. Once completed, your date is exclusively yours.

Para asegurar tu fecha requerimos la firma del contrato digital y el pago del anticipo inicial. A partir de ese momento la fecha queda excluida para tu evento.

Coverage & Editorial Vision

Do you work with a second photographer?

How many hours of coverage do we need?

Yes. Our signature approach includes two main photographers to capture multi-angle documentary moments, preparation details, and guest perspectives simultaneously.

Most luxury destination weddings benefit from 8 to 12 hours of coverage. We assist in crafting tailored timelines alongside your wedding planner for seamless flow.

Sí. Todas nuestras colecciones principales incluyen dos fotógrafos para garantizar cobertura completa de preparativos y reacciones desde múltiples ángulos.

La mayoría de bodas de destino requieren entre 8 y 12 horas. Diseñamos el cronograma en colaboración con tu wedding planner para evitar prisas.

Do you offer engagement or welcome sessions?

How are our files protected and backed up?

Absolutely. Pre-wedding sessions, welcome cocktails, and rehearsal dinners are ideal opportunities to capture candid story elements in relaxed tropical settings.

We record dual memory cards during the wedding day and immediately create encrypted triple backups across local drives and cloud servers upon returning.

Por supuesto. Las sesiones previas, cocteles de bienvenida y cenas de ensayo enriquecen la narrativa completa de tu evento de destino.

Grabamos simultáneamente en tarjetas dobles y creamos copias de seguridad encriptadas en discos locales y nube el mismo día del evento.

How do travel fees work for destination weddings?

Investment & Delivery

Travel costs for Cartagena, Coffee Region, Medellín, Bogotá, and international locations are transparently bundled into customized proposals so there are no surprises.

Every collection reflects a committed artistic process tailored to your wedding day in Colombia or anywhere in the world.

Los gastos de desplazamiento se integran de forma clara en la propuesta inicial para que no tengas costos imprevistos.

When will we receive our photos and online gallery?

A sneak peek preview is delivered within 5 days. Your full private, high-resolution online gallery is delivered within 6 to 8 weeks.

Entregamos un adelanto dentro de los primeros 5 días. La galería privada completa en alta resolución se entrega en un plazo de 6 a 8 semanas.

Do you design custom heirloom albums?

Yes, we curate bespoke luxury fine-art photo albums printed on museum-quality cotton paper with linen, silk, or leather covers designed to last generations.

Diseñamos álbumes finos hechos a mano en papel de calidad de museo y encuadernaciones artesanales de seda, lino o piel fina.

Tell us about your plans in Cartagena, Medellín, Bogotá, the Coffee Region, or beyond. We will respond within 24 hours with collection options.